Karamba Casino is a Malta based casino operating under multi-jurisdictional licenses. Since inception in 2005, the site has offered a range of both casino games and sports betting opportunities, with good bonus offers to match the various games offered.
The casino offers a fair selection of games from some of the leading brands in the industry, it is just a pity that the withdrawal times are slow by industry norms, and that the customer support center is only limited to specific working hours.
- 24 hour support
- Sports betting
- 100 FS + Up to €200 Bonus
WHAT’S IN THE BOX?
Karamba Casino offers casino services and sports betting to several prominent gambling destinations around the world, including the UK, Germany, Finland, Sweden, Norway, Canada, and South Africa, to name a few. This means that you can gamble in a variety of currencies. Their slogan underpins the type of entertainment you can expect from the operator. The casino is self labelled – “The home of slots ‘n fun for everyone above 18”, but we will let you make up your mind about that one.
The casino is owned by ASG Technologies in the United Kingdom, but is powered by Aspire Global LTD under Maltese regulation. Having been founded as far back as 2005, the casino has gained experience in the industry and have powered through to remain in existence when many other casinos have failed to do so and have been forced to shut.
The user interface is quite attractive, thanks to the use of pastel shades. You are hosted by a friendly and quirky Amazonian Macaw (Parrot) in keeping with the sites South American slant, which is a nice touch in our opinion.
While the welcome bonus may vary from country to country, based on regulation, the most commonly found offer available to most of Europe, Canada, and the rest of the world is a 100 Spins + Up to €200 Bonus
The above offer is in actual fact a 3 part offer, dished out over 3 days of play. It includes:
- Day 1: 100% Match up to €200 + 20 spins
- Day 2: 40 Extra Spins
- Day 3: 40 Extra Spins plus a mystery bonus surprise.
Many people around the world get frustrated with bonus offers, but this is mainly because they have not read the respective casino’s bonus policy. Here are some of the highlights that need to be known:
- Players must be 18 years or older to gamble
- A minimum deposit of €10 is needed in order to qualify for the bonus.
- Wagering of 35x bonus and spins is required to satisfy the playthrough terms before wins can be withdrawn. The terms and conditions section will give you an indication of what games will cover 100% of the wagering requirements and which ones cover less, so familiarize yourself with this list.
- A maximum wager of €4/€0.50 per line may be spent with bonus money.
- When depositing with Neteller and Skrill, the maximum bet per round is reduced to €2.50 per round.
- Maximum winnings on free spins is €100
The promotions page is quite busy on the site, because it offers a full range of offers for both casino and sportsbook players.
Casino: Promotions can change from time to time. The most notable types of offers provided on this page include weekly free spin bonuses. The VIP loyalty lounge is also available to players, so that they can start benefiting from spends from the first Euro. This program includes a 7 tier scheme, where promos, offers, prizes, and points redemption becomes more lucrative as you graduate.
Sports: The sports section also offers a welcome bonus for newly registered players. The promo consists of a €10 Free Bet. To qualify for wins on this offer, you will need to place a minimum deposit of €10 on the site and bet €10 on any sport with minimum odds of 1/1 (2.00).
Other sporting promos change fairly frequently on the site as tournaments and competitions rage. You can expect to find boosts, free bets and more in this gallery of offers.
Licensing and Regulation
For a long time now, Karamba has held prestige licensing from the Malta Gaming Authority and the UK Gambling Commission – two of the strictest regulating bodies in the casino business. This stands as a testament to the fact that this casino is legitimately run and is founded upon the principles of fair, safe, and responsible gambling practices, which are enforced be each regulator.
While the site is kept secure by 128-bit SSL encryption, the provider secure the services of iTech Labs to independently audit their RNG and software systems.
Just recently, Karamba Casino was provided with a Swedish Gambling License (Spel Inspektionen) and now has access to that once closed market.
When it comes to keeping the customers happy, it seems that there is room for improvement at Karamba. Most trend setting casinos offer a 24 hour support base, but this casino only trades from 06:00 to 23:00 GMT, which means that their support is shut while prominent regions on the other side of the globe are in the peak of their play times.
Never the less, you can contact customer services via either Live Chat from the site portal, email the help desk, or call an operator on 020 331 893 67. Here, you will be able to seek assistance in either English, German, Finnish, Norwegian, or Swedish.
The casino makes it easy to transfer funds to and from the site, because they accept several prominent payment methods, which make it easy to load your account in multiple currencies, including KR, AU$, CAD, ZAR, GBP, EUR, and JPNY.
The casino supports Visa, Mastercard, Bank Transfer, SOFORT Banking, Trustly, Skrill, Skrill 1 Tap, Neteller, ecoPayz, Paypal, Easy EFT, Interac e-Transfer, Euteller, Zimpler, eps, Wire Transfer, Paysafecard, and Instadebit. Among the list are PCI approved instant banking services, e-wallets, mobile payment solutions, conventional banking, credit cards, debit cards, and pre-paid vouchers. Unfortunately, not every method is available in every country.
Withdrawals at this casino can be very bitter sweet. Sweet, because they offer a decent €7,000 per day withdrawal limit, but bitter because the pending time for a withdrawal is 48 hours. That is a long time to wait. Further delays can be expected, depending on the banking method you are using, and all first time deposits are subject to extended KYC verification.
Casino Games on Offer
Karamba offers multi-platform play via both mobile and desktop devices on a choice of traditional casino games entertainment or sports betting.
Sports betting – One can place Pre-Match or Live bets on a large selection of games pertinent to Europe and North America. Aside from traditional horseracing, you can bet on the outcomes of a long list of sports, including: Tennis, Soccer, Ice Hockey, Basketball, NFL, UFC, Cricket, Golf, and so much more.
Casino Games – There are hundreds of games for casino gamblers to enjoy from top brands like Microgaming Netent, Amaya Gaming, Cryptologic, Quickspin, and more.
The largest selection of games is made up of slots of various types, including video slots, classic slots, and jackpot slots. There are a selection of virtual sports games and other instant win options (scratch cards and more) as well.
When it comes to table games, like Poker, Blackjack, Baccarat, Roulette, and others, the games are available in virtual offerings, as well as Live Casino options for a more immersive casino experience. There is room for improvement in the number of titles available in this segment of games.
When it comes to finding the games you want to play, you may spend awhile scrolling through the pages. While game types can be filtered, you cannot filter the titles by the providing studio, or by the features they offer, which is a pity.
Karamba Casinos may look good and offer a great selection of games, but one only gets to know a casino when you have experienced the site and the service first-hand. Here is some of the common findings from a large selection of players that have used the site.
Firstly, on the positive side, players generally give the casino the thumbs up on the games front, citing the volume of first rate games available, but that is generally where the compliments end.
The casino has a reputation of below par customer support, thanks to their limited business times, with many complaints around resolutions on the withdrawal front. The casino is known for much longer KYC verification times than most other licensed casinos.
Our experience of this online casino is coming soon.