Drueck Glueck Casino
- Multiple support options
- Over 2,000 Casino Games
- Live chat support
WHAT’S IN THE BOX?
Drueck Glueck Casino is a German facing casino operator powered by Skill-On-Net casino Group. It offers a full range of gaming entertainment, including over 2,000 slots, table games, and live casino offerings to a massive market, including some of Europe’s most influential gambling countries. Suitably, the casino is licensed in 4 gaming jurisdictions, ensuring a universal audience.
Drueck Glueck pride themselves in the fact that they are not only “just a fair, fun and rewarding casino playground” but that they are also “friendly, inclusive, and welcoming to all players”. Aside from this feel good outlook, they have no qualms about stating that they stock all the best games. With a gaming portfolio of that size, and with the quality of game studios offering their games on the site, we cannot doubt that statement either.
As a show of their premium hospitality, the casino have designed a decent Welcome Package to all first time depositors on the site. The offer includes: 100% Deposit Match up to €100 + 50 free spins
We recommend that you familiarize yourself with the Bonus Policy of the casino site before signing up for any bonuses and promotions, because as always, the terms and conditions are extensive. Some of the requirement highlights include:
- The Minimum deposit eligible for the bonus is €10. At this amount, your bonus will only equal €10, as well with free spins worked out on a pro rata basis.
- The Free Spins must be played before bonus money and cannot be played with wagers more than either €0.10 line wager per spin, €5 total wager per round, or 10% if the bonus amount (the lesser amount prevails).
- The maximum total wager when using Neteller or Skrill to make a deposit is significantly less, at a cap of €1 per betting round.
- Wagering requirements on the bonus is 30x the amount of the deposit + the bonus.
- No Under 18’s may gamble on the site or claim any casino bonuses.
Please Note: Bonus Policy Applies
Drueck Glueck Casino are not biased towards new players, but ensure that regulars are treated to promotions on an ongoing basis. The site offers a wide variety of offers which may change from time to time. These include promotions, such as:
- Daily Picks: New exclusive bonuses are offered every day, from free spins, to no deposit and match bonuses.
- Discounted Spin Packages: For those looking to play slot games, free spin promotions are a must have.
- Tournaments: If you are competitive, you can vie against other players for the chance to win prizes for the amount of money you wager on casino games.
- Spins for a Year: The casino offers slot gamblers the chance of winning free spins, every day for a year. All that is required is a deposit of €50, which the casino will match at 50% and extend to you the free spins.
Licensing and Regulation
Drueck Glueck Casino holds 4 casino operator licenses in various prominent gambling regions, such as the German state of Schleswig-Holstein, Malta, the United Kingdom, and Sweden.
Licenses by the UK Gambling Commission, Malta Gaming Authority, Spelinspektionen, and Shcleswig-Holstein Gambling Regulator come with strict terms and conditions. In order to qualify for any of these jurisdictions, a casino’s management, finances, software, security, and responsible gambling protocols better be in order.
The ownership of the above licensing ensures that:
- You are playing on a safe and secure sight.
- You are playing on a fair site (This casino is independently tested for fairness by i-Tech labs).
- Your best interests are being looked out for on the responsible gambling side.
As with most Skill-On-Net Casinos, you are able to access support for casino related queries in various different ways, in several languages, including English, German, Norwegian and Finnish:
Live Chat: This can be done from the site and guarantees the quickest response times
Tel: +1 647 724 4691
Support is limited to office hours between 06:00 and 00:00 GMT every day of the week. These customer service professionals are adequately trained to attend to any casino gaming related queries and complaints.
The importance of being able to transfer funds to and from an online casino is tantamount to the level of peace and enjoyment you will experience on the platform. Thankfully, Drueck Glueck offers a number of first rate PCI approved banking solutions and support a number of international currencies for the sake of customer convenience, to avoid extra costs and foreign exchange issues. Currencies include: AUD, CAD, CHF, EUR, GBP, USD, DKK, NOK, SEK, ZAR, RUB.
Most deposit methods ensure immediate clearance to your casino account, but withdrawals can take a few days, depending on the banking method you are using. The casino endeavours to release all withdrawal requests within 24 hours, but thereafter the time lapse is totally in the hands of the third party payment solution.
The casino offers payment services with the following brands: Visa, Mastercard, Paysafecard, Skrill, ecoPayz, Neteller, Trustly, SOFORT Banking, TUV Saarland, Entercash, EPS, Citadel instant banking, E-Pro, Multibanco, and Fast Bank Transfer.
Be aware that withdrawals are capped to €5,000 per day and up to a maximum of €10,000 per month. This means that big jackpot wins may not be paid out in a lump sum, but in multiple smaller payments instead.
Casino Games on Offer
The rubber meets the tarmac in the games department, an area that Drueck Glueck excels in, with over 2,000 claimed titles available for play in many different styles and genres. Navigating to your desired game title is a dream at this casino, as the filtering is extensive, allowing you to search games by title, provider, or special feature.
The operator offers a variety of slot games, with a dedicated page for prominent Jackpot slots, which offer tons of cash to lucky players. Other games styles include both virtual and live casino table games. Here, you can play options such as Blackjack, Poker, Roulette, Baccarat and more, from either your desktop or mobile device.
All of these games are extended to us thanks to some of the best names in the games provision industry, including top brands, like: Amaya, Bally, Barcrest, BTG, Evolution Gaming, Extreme Live Gaming, GVG, Merkur, Microgaming, NetEnt, NextGen, NYX, Play ‘n GO, RTG, WMS, and Yggdrasil.
Players really enjoy the sheer volume of games and the choice of bonus offers up for grabs on the neat and easy to use site. Positive comments in this regard are numerous.
Unfortunately, there are complaints that the site’s Live Chat can keep you waiting quite a while for a response – sometimes up to half an hour or more, which is not acceptable by modern standards. This has gleaned a few negative comments towards the support level available at the casino.
Our experience of this online casino is coming soon.