William Hill Casino

WHAT’S IN THE BOX?

For those of you residing in the United Kingdom, you will most probably already be aware that William Hill is one of the country’s foremost book makers. In 2008, the brand traversed the ‘great divide’ to provide a top online casino site, powered by Playtech. 

The casino is well regulated in Gibraltar and the UK, to provide top content to multiple countries around the world, thanks to jurisdictional networking. 

Though William Hill does not provide the biggest selection of online casino games on their site, they do ensure great customer service, good bonus content, and a sought after VIP Club. 

Welcome Offer  

William Hill has set a standard as a hospitable site, proving their welcoming ways by way of competitive Welcome Bonuses for both the standard and live casino offerings. 

The casino welcome includes 150% Bonus up to £150 + 50 free spins. 

While this bonus falls within the governance of fair gambling under the casino’s regulators, it is still wise idea to read the terms and conditions of all promotions in full, before claiming them. The highlights of the terms include: 

• A minimum deposit of £10 is required to qualify 
• The bonus and free spins will expire after 7 days 
• The spins are on selected game only 
• Maximum Withdrawal on bonus is £2,000 
• Maximum Withdrawal on the free spins is £10 
• The bonus and free spins must be wagered 40x before wins can be withdrawn 

The Live casino bonus includes a £5 bonus on a minimum deposit of £10 with 30x wagering on the bonus amount. This bonuses is restricted to specific games, so be sure to read the terms and conditions. 

Promotions 

Various promotions run at William Hill Casino from time to time. Here are some to look out for: 

• Comp Points: For every wager you make at the casino, you will be allocated comp points, which can be redeemed for cash. 
• Free Spins: Free Spin promotions are marketed on various slot games on a regular basis. These spins are usually subject to 35x Wagering and must be fulfilled within 24 hours. 
• VIP Club: The Casino reserves the right to offer VIP Club invitations to their most loyal customers. Membership is only by invitation and opens up far better perks to players, including: Personal Account Management, Exclusive promos and offers, hospitality to world-class sporting events, and increased comp point conversions.  

Licensing and Regulation 

William Hill Casino holds licensing in both Gibraltar and the United Kingdom. Service to players in Great Britain is regulated by the UK Gambling Commission, while regulation to the rest of the world runs via the Gibraltar Gaming Commission.  

Both regulators are known for their strict legislation with regards to the standards observed by operators in the gambling sector. You can therefore rest assured that you will play in a safe and fair gaming environment. 

Customer Service 

William Hill pride themselves in their support team. They offer convenient 24 hour customer support via their onsite Live Chat portal. The FAQ section on the site is quite comprehensive, so we advise that you make that section your first port of call. 

Should you want to speak directly to a professional operator, you can call the help desk on: 

UK Free call: +44 8000 149 459 

International Line: +44 2036 678 929 

Banking 

Along with a first tier casino, comes first rate banking methods to both deposit and withdraw your funds to and from your casino account. For convenience sake, William Hill have lined up a long string of PCI approved solutions for your convenience, including e-wallets, instant banking, prepaid vouchers, mobile pay, and more. Please make sure that the selected payment method is supported in your country before attempting to use it. 

The list of brands covered by this casino include: Visa, Mastercard, Maestro, Diner’s Club Card, PayPal, Paysafecard, ecoPayz, Instadebit, iDebit, Webmoney, Poli, Fast Bank Transfer, Przelewy24, Sofort Banking, Giropay, Nordea, Euteller, eKonto, Eps, Much Better, Tele Ingreso, Qiwi Wallet, Visa Qiwi, Todito Cash, Yandex Money, Safetypay, and Neosurf. The pending period for processing withdrawals is 24 – 72 hours (KYC dependent), however funds may reflect between 0 to 5 days after that, depending on the banking method used. 

Because the casino operates in several countries, the operator offers gambling in various currencies, among which includes the Euro, Pound Sterling, Canadian Dollar, and Japanese Yen, to name some. 

Casino Games on Offer 

While William Hill Casino offers a wide variety of casino games to their players, the number of titles is quite limited, when compared to other big names in the business, like SlotsMillion, LeoVegas, Betsafe, and Rizk. This operator offers over 200 games in total on their Playtech Platform. 

You can expect to play some of the following: 

• Slots: Here, you can enjoy slots in various genres, including classic games, video slots, 3D slots, jackpot slots, and more. 
• Virtual Card Games: These games include RNG managed Blackjack, Hold’em poker, Hi-Lo, Red Dog, Pai Gow, and Baccarat. 
• Virtual Roulette: The game of the little wheel can be played in European, French, and American versions. 
• Live Casino: Here, the gaming becomes more immersive, as you are no longer playing against the computer, but rather against real dealers/croupiers via livestream from a casino studio. Games include titles like blackjack, roulette, casino hold’em, baccarat, hi-lo, and Spin and Win. 
• Video Poker: A true favourite, this arcade type game includes 5 card poker where most poker hands reward wins. Play Jacks or Better, Deuces Wild, Joker Poker, and more. 
• Macau Games: This page offers exclusive games that are popular among Asian players, at Macau casinos. 
• More Games: This page represents a miscellaneous list of casino games that do not have their own category. Among the list are scratch cards, Keno, Dice games, Virtual Racing, and more. 

Unfortunately, the game filtering is not the best on this site, making it more difficult for new players to find the types of games that suit them best, especially when they are unfamiliar with Playtech’s games. 

INDUSTRY REPUTATION 

The customer base at William Hill seem to be very impressed with their games selection, withdrawal procedures, and bonus offers, however comments on support are a ‘mixed bag of nuts’. While some are totally happy with the casino’s support, there are others that complain of rude staff and an ill equipped Live Chat portal. 

TOPSPOT EXPERIENCE 

Our experience of this online casino is coming soon.