Sloty Casino

WHAT’S IN THE BOX? 

Sloty Casino is owned and operated by the Genesis Global Limited group, offering an exciting environment for casino game play to various countries around the world, with special attention on the UK and Canadian players. 

Sloty tries not to merely offer gaming content, but instead seeks to tell a story, hence the ‘City of Slots’ theme for the site. Their platform is attractive and leaves a player with the impression that they are part of a whole new world. This is the intention of the operator, whose slogans invite you to dream: 

 “The sky is not the limit – it is just the start” 

and 

“Don’t keep your feet on the ground because its way more fun to fly” 

Sloty Casino is fully licensed and regulated, offering top end service, safety, fairness, and sound gamification.

Welcome Offer  

When joining the casino site for the first time, you will be made to feel welcome with an exclusive new comers bonus. Currently that deal includes a €/$1,500 Welcome Bonus + 300 Free Spins (on selected NetEnt Slots only) 

The bonus is split into four different deposit match bonuses: 

1. 100% up to $300 + 300 free spins 
2. 50% up to $400 
3. 25% up to $400 
4. 25% up to $400 

The free spins will be dished out over the course of 10 days, with an allotment of 30 per day, playable different slot game titles. All bonuses are subject to 40x bonus wagering requirements before any wins can be claimed. Unfortunately deposits cannot be made with Neteller or Skrill, if you want to claim this bonus. 

Promotions 

Like most of the competitive casino sites out there, Sloty are continually looking at ways of upgrading their promotional offers. At present, there are three promotions that stick out: 

• Happy Hour: Offering Free Spins to players on a regular basis 

• Game of the Week: Each week a new game is selected for promotion, attached with extra bonuses and spins. 
• VIP Members Rewards: Sign up to become part of the VIP club at the casino and you will put yourself in position to win exclusive promotions, regular free spins, bonuses, holiday offers, dedicated account managers, and much more. 

Licensing and Regulation 

Sloty Casino holds two reputable jurisdictional licenses with the Malta Gaming Authority and the UK Gambling Commission. These two regulation bodies are known to be two of the benchmarks in the industry when it comes to strict and fair governance. Licensing in these jurisdictions ensures the following characteristics at this casino: 

• Fair game outcomes 
• Transparent bonuses and promotions 
• Secure data encryption 
• Good support 
• Responsible Gambling Protocols 

Customer Service 

The site itself has a decent help page in place, which caters to frequently asked questions at casino sites. Should you need further assistance from the casino, or would like to lodge a complaint, you can do so via email, Live Chat or you can call the international number.  

Email for queries: support@sloty.com 

Email for complaints: complaints@sloty.com 

Phone: 0035 6277 81453 

Banking 

When playing for real money on the Sloty Casino site, you can use currencies, such as Euro, Pound Sterling, Canadian Dollar, Swedish Krona, and Norwegian Krone.  

Transferring and receiving funds is possible through several PCI complaint banking methods, which all ensure safe and swift transactional services. A full range of e-wallets, conventional banking, instant banking, and prepaid vouchers are available through brand, such as: Visa, Mastercard, Maestro, Neteller, Skrill, Giropay, Paysafecard, Boku, Euteller, ecoPayz, Interact Online, iDebit, Instadebit, Easy Eft, Jeton, and PayPal. Not all payment facilities are available in all countries.  

Withdrawal times at the casino are subject to a 24 hour processing time, where after it will depend on your banking method on how long the money takes to clear. This can take between 0 to 5 days. 

Casino Games on Offer 

Sloty offers over 1,300 games for its clients, which is a massive library to ‘wade’ through. All of the games come compliments of the best providers in the business, such as NetEnt, Microgaming, Play n Go, Evolution Gaming, NYX Games, Quickspin, Oryx Games, Yggdrasil, and Red Tiger, to name a few. 

The casino offers a full range of casino games under their umbrella, ensuring that players of all types will find entertainment under their banner. 

Game offerings include various versions of slot games, roulette, blackjack, poker, and Live Casino titles. While most games are RNG operated to ensure random outcomes and fair gambling, Live Casino is managed by real dealers, using real casino paraphernalia, such as card deck shoes and roulette wheels, which guarantees the randomness of each outcome. 

INDUSTRY REPUTATION 

While overall feedback from players is positive when it comes to gamification on the site, some real negatives popped up in several cases about glitching mobile games. 

Customer services received some slamming too, after customers complained about not being kept in the loop about queries and follow up, but the biggest complaint was against the long verifications process, which seem to take around 3 days. Though many casinos do offer delays in KYC verification, some of the top ones manage to complete the process within 24 hours, where the average complaint against Sloty stated holdups of around 72 hours. 

TOPSPOT EXPERIENCE 

Our experience of this online casino is coming soon.