Hyper Casino

WHAT’S IN THE BOX? 

Hyper Casino is an online operator owned by the L&L Europe Ltd group of casinos, based in Malta. The site is well regulated in 3 top jurisdictions, proving the legitimacy of the company, so that players can gamble in peace without worrying about being abused. 

Hyper Casino’s catch phrase is, “You’ve seen the rest, now try the best”. The site surely does offer some great offers, including a good Welcome offer, decent games spread, and fast withdrawals. In keeping with their name, the brand seeks to do everything as quickly as possible, while maintaining efficiency for its players. 

Navigate to the site and you will be met with a simply laid out interface. The headlining banner advertises offers, tournaments, and games, and is an attractive visual feature that adds a bit of colour to the standard black page backgrounds. Games and other menu options are clearly marked and easily accessible for anyone wanting to navigate through the site on either a desktop or mobile device. 

Welcome Offer  

Hyper casino offer a competitive Welcome offer for new players on the site. This is packaged as a Welcome Bonus of up to €300. 

Upon further inspection of the promotion, we found the bonus to be made up of two deposit bonuses: 

1. 100% Match up to €100
2. 50% Match up to €200 

In order to be eligible for the bonus and to reap the rewards of the extra credits, you will need to abide by a list of bonus terms and conditions. For the sake of time, we have narrowed the terms down to the most important points for you: 

• You will need to deposit a minimum of €10 before being able to claim this bonus. 
• The bonus is only available to players in the UK, Austria, Canada, Germany, Ireland, Norway, India, New Zealand, South Africa, and Switzerland. 
• All funds (deposit and bonus) must be wagered 45 times before wins can be claimed from the promotion. 
• The maximum allowed bet per game round is limited to €5. 
• The bonus can be played out on many slots and titles under the ‘Other Games’ menu. See the terms and conditions for slots that are excluded from the promo. 
• Deposits via Neteller, Skrill, or ecoPayz are not eligible for the bonus promotions on this site. 

Significant Terms for UK bonus:

“#AD New players only, min deposit £10, wagering 45x, max bet £5 with bonus funds, 100% up to £100 bonus on 1st deposit, 50% up to £200 on 2nd deposit. No max cash out on deposit offers. Welcome bonus excluded for players depositing with Skrill or Neteller. Full T&C’s apply”

You can find the full terms and conditions on the bonus page here.

Promotions 

Promotions are run on a seasonal basis, meaning that they change from time to time. Some of the promo types that you can expect to find on the site, include: Reload Bonuses, Free Spin Bonuses, Special Tournaments, and Cash Back Bonuses. 

Unfortunately, the casino does not have a VIP rewards program for its loyal customers to benefit from. 

Licensing and Regulation 

Hyper Casino has gone through great lengths to secure licensing in Malta (Malta Gaming Authority), the United Kingdom (Gambling Commission) and Sweden (Spel Inpektionen). This trio of licenses is testament to the integrity of the operator. Hyper Casino is placed under strict regulation and legislation to uphold safe, secure, and responsible gambling principles of the highest order on the site. 

The site RNG and software is independently audited on a regular basis to maintain fairness and secure 128 bit SSL encryption is used to safeguard you and your money from prying eyes. 

Customer Service 

The level of customer support offered by the casino site is a mixed bag. While some players swear of the good support they receive via the live chat, others cannot get over how rude some of the staff are at times. 

The convenience of the support offered cannot be questioned though. You can get hold of a representative 24 hours a day, via either Live Chat on the site portal, or via email on: support@hypercasino.com 

Banking 

Online casino business revolves around money movements to and from casino and player accounts. In order to streamline the services around deposits and withdrawals, casinos are forced to open avenues for their players to make use of third party banking methods to transfer their funds with. 

At Hyper Casino this is certainly not an issue, as the site supports various different PCI approved banking solutions, including prominent banking brands, like: Visa, Mastercard, Skrill, Neteller, Zimpler, Trustly, Paysafecard, ecoPayz, InstaDebit, SOFORT Banking, PayPal, Interac online, and Interac e-Transfer. For more familiar processing, customers can resort to bank transfers, but these usually take a few days to reflect, meaning that you may have to wait before you can play and/or receive cash. In the general course of things, withdrawals are usually processed within 12 to 24 hours. The casino endeavors to process all payouts requests made before 06:00 on the same day. Unfortunately, a limit of €5,000 per day is imposed on all player’s accounts. 

Casino Games on Offer 

The entertainment value offered at the casino is evident in their games selection. Hyper Casino offers up a portfolio of over 750 game titles, ranging from slot games (video slots, classic slots, jackpot slots, and more), Table Games (Virtually rendered games of skill like blackjack, poker, roulette, and baccarat), Lottery, and other instant win games (Bingo, Virtual Sports, and more). 

Live Casino entertainment is big in Europe. Players can live stream live games, where they can interact with live dealer hosts, dealers, and croupiers. This immersive gambling option includes a fine assortment of games by Netent and Evolution Gambling, including poker, blackjack, roulette, and more. 

All gaming titles are brought to the screen by the best names in provision, found in the industry. These branded studios include NetEnt, Microgaming, Evolution Gaming, High 5 Games, Blueprint Gaming, Novomatic, Big Time Gaming, Thunderkick, NYX, Elk Studios, Just for the Win, SG Gaming, Amatic Industries, WMS, Barcrest, and Next Gen Gaming. 

INDUSTRY REPUTATION 

It seems that bait and switch tactics may be active at Hyper Casino as there are many complaints from customers about not receiving the bonuses they claim and of players having a difficult time claiming wins off of bonuses. While we realize that KYC verification is a very real factor in receiving first time deposits, many of the complaints are from seasoned casino players who have weathered verification at other casinos in the past. Of course, as a result of these complaints, their support team is oftentimes slated for their rudeness and inability to help. 

On the positive side, the casino is often congratulated for their selection of games and content providers. 

TOPSPOT EXPERIENCE 

Our experience of this online casino is coming soon.